Standard Cancellation Policies

Non Refundable Rate :
This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given

Flexible Rate : 

• 01 Nov – 23 Dec’26 : Any cancellation received within 14 days prior to arrival date will incur the full period charge, no show charge 100%
• 24 Dec – 10 Jan’27 : Any cancellation received within 30 days prior to arrival date will incur the full period charge, no show charge 100%
• 11 Jan – 28 Feb’27 : Any cancellation received within 21 days prior to arrival date will incur the full period charge, no show charge 100%
• 01 Mar – 15 Apr’27 : Any cancellation received within 14 days prior to arrival date will incur the full period charge, no show charge 100%
• 16 Apr – 31 Oct’27 : Any cancellation received within 5 days prior to arrival date will incur the full period charge, no show charge 100%

Bank Account Detail
Bank Name : UOB
Account Name : Westkey Luxury Co.,Ltd.
Account Number : 7801689446